Frequently Asked Questions

What is Cluemaster Escape Rooms?

Cluemaster Escape Rooms are fun, thrilling adventure games. Games are designed for small groups of people (2-8 players). Your goal is to work together as a team to escape from the locked scenario. Your team will be tasked to find clues, solve puzzles, and work together to complete your challenging quest! You have 60 minutes to unravel mysteries and escape from your locked room.

How do I book a game?

You can call or book online. Our phone number is 480.720.2459. To book online, click HERE.

Can I be paired with other players, not in my group?

Possibly, if you have not reserved the room to capacity.

Do I need to book in advance?

Yes, we strongly recommend that you book in advance. 

Am I really going to be “locked” in my escape room?

Yes, however you can quickly leave whenever you’d like. If needed, your Cluemaster can have your game unlocked in only 10 seconds.

How early should I arrive for my game?

Plan to arrive 15 minutes before your game time. Also, plan to stay 15 minutes after for pictures and post-game review.  Being late might cause you to have less than 1-hour to escape. USE RESTROOM BEFORE YOU ARRIVE!

How much do games cost?

The cost is $27 per player, excluding tax.

How do I pay?

Games are paid at the time of reservation.

What is the refund policy?

We do not offer refunds, however we can reschedule your group with 24 hours notice.

Is there an age limit?

We recommend our games for ages 12+. Younger children can play, but the game concepts may be difficult for them.

Can you accommodate birthday parties or corporate events?

Yes! Please call or email us. We provide discounts for larger groups.

How long is each game?

You will have 60 minutes to complete your Escape Room.