Frequently Asked Questions

What is Cluemaster Escape Rooms?

Escape rooms are fun, thrilling adventure games. Our games are designed for small groups of people (4-8 players). Your goal is to work together as a team to escape from the locked scenario. Your team will be tasked to find clues, solve puzzles, and work together to complete your challenging quest! You have 60 minutes to unravel mysteries and escape from your locked room.

How do I book a game?

You can call or click the ‘Book Now’ widget on our homepage. Our phone number is 480.720.2459.

Can I be paired with other players, not in my group?

No. Escape rooms with strangers can be dicey – locked in a room for 60 minutes –  so we spare you the pain. It’ll be just your group in there.

Do I need to book in advance?

Yes.

Am I really going to be “locked” in my escape room?

Yes, however you can quickly leave whenever you’d like. If needed, your Cluemaster can have your game unlocked in only 10 seconds.

How early should I arrive for my game?

Arrive 15 minutes before your game time. Also, plan to stay 5 minutes after for pictures and post-game review.  Tardiness can lead to a shortened game.

How much do games cost?

Depends on party size. Check our ‘Book Now’ widget for current pricing and availability.

How do I pay?

Games are paid at the time of reservation.

What is the refund policy?

No refunds, but we can reschedule your group with 24 hours notice.

Is there an age limit?

We recommend our games for ages 12+. Younger children can play, but the game concepts may be difficult for them.

Can you accommodate birthday parties or corporate events?

Yes! Please call or email us. We provide discounts for larger groups.

How long is each game?

You will have 60 minutes to complete your escape room.